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Problem

Time was logged during the selected period, but issues are not displayed in the report

Solution

It may be due to Worklog Visibility Level set, or Issue Security Level set. Make sure, you can see worklog entry in issue itself.

Then, please open Search Issue page Advanced mode (see Jira Documentation) and type query like the following (specify required dates and user, if needed): worklogDate > startOfDay() and worklogAuthor = currentUser()

See if you get issues as you expect in search results.

It might be that Time Tracking field is hidden from the Field Configurations, so it’s necessary to unhide it. (Please note, most of cases provided by users are came from newly created Next-Gen projects, but Classic project also affected. For Next-Gen project please add 'Time Tracking' field to all issue types.)

If it’s not the case, please contact Atlassian Support to reindex you instance DB.

Note, in case of Next Gen project and Auditors Roles configured, it may be necessary to select Next Gen project role in the configuration, as they are different from classic roles. Warning should be displayed in report if it is the case. See Configuring permissions for more information.

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