Time Sheet Gadget is not working, not displaying data or Edit function, it's just blank

Owned by Andriy Zhdanov
Last updated: Aug 19, 2019 by Oleksandr Velytchenko (Unlicensed)
1 min read

Problem

After an upgrade, gadgets no longer work. Timesheet table is not appearing on dashboards, it displays a blank space. Or all text labels show technical names, such as "report.timesheet.label", "report.timesheet.startdate", etc.

Solution

Looks like plugin was not properly initialised by Jira.

  1. Please try to reenable add-on in Administration - Add-ons - Manage add-ons, or restarting Jira

  2. Also please make sure you use the right add-on version 2.9.x for JIRA 6 or 3.x for JIRA 7 or 4.x for JIRA 8, and there is no old version in Jira HOME, e.g. with command like:

    find JIRA-HOME -name jira-timesheet-plugin*.jar | xargs rm

    and then restart Jira and install plugin again.