Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".
We're experiencing loads of these errors in our Jira log... nearly 300k in 2 days :
2018-04-26 11:19:10,495 http-nio-8080-exec-6 WARN <username> 679x59888x11 fnw9cw 127.0.0.1 /rest/timesheet-gadget/1.0/timesheet.json [c.a.jira.ofbiz.ConnectionPoolHealthSqlInterceptor] Dangerous use of multiple connections: replaced => count=0; marks=[-1-0]; pool=6/20
This causes the available db connection pool to get exhausted and is causing the entire Jira instance to crash.
Unfortunately, this problem has no clear solution, however Atlassian has confirmed a bug, see JRASERVER-45794 for workaround suggested by Atlassian.
Otherwise, it may be that problem happens due to dashboard left unattended, when session expires. You may try to remove all add-on gadgets from all dashboards, if it's acceptable. See https://bitbucket.org/azhdanov/jiratimesheet/wiki/Usage_Tracking for how to find them.
Stopping JIRA service, rebooting the DB server, then starting JIRA service might help.
See also issue#1066 and contact Atlassian Support for help.
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