Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".
After an upgrade, gadgets no longer work.
Please try to reenable add-on in Administration - Add-ons - Manage add-ons, or restarting Jira.
Also p[lease make sure you use the right add-on version 2.9.x for JIRA 6 or 3.x for JIRA 7, and there is no old version in Jira HOME, e.g. with command like:
find JIRA-HOME -name jira-timesheet-plugin*.jar | xargs rm
and then restart Jira and install plugin again.
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
You may want to use a panel to highlight important steps.
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