Problem

Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".

After an upgrade, gadgets no longer work. Timesheet table is not appearing on dashboards, it displays a blank space. Or all text labels show technical names, such as "report.timesheet.label", "report.timesheet.startdate", etc.

Solution

Looks like plugin was not properly initialised by Jira.

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

You may want to use a panel to highlight important steps.
  1. Please try to reenable add-on in Administration - Add-ons - Manage add-ons, or restarting Jira
  2. Also please make sure you use the right add-on version 2.9.x for JIRA 6 or 3.x for JIRA 7 or 4.x for JIRA 8, and there is no old version in Jira HOME, e.g. with command like:

    find JIRA-HOME -name jira-timesheet-plugin*.jar | xargs rm

    and then restart Jira and install plugin again.


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