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Otherwise please make sure you can open https://timereports.primetimesheet.net/atlassian-connect.json for Time Reports app or https://timesheet-plugin.herokuapp.com/atlassian-connect.json for Timesheet Reports And Gadgets in your browser. If it does not open please ask your network administrator for help.
Note, Time Reports app url was changed on March 21, 2020, so it might be that you have VPN configured to let timereports.github.com pass through some checks, now it’s necessary to have the same for timereports.primetimesheet.net instead.
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